Privacy Policy and Terms of Service for Level 7 Solutions.
LEVEL 7 SOLUTIONS LLC
Level 7 Solutions LLC ("Level 7," "we," "us," "our") is a Florida limited liability company providing business advisory, coaching, and strategic support services. We are committed to handling your personal information responsibly and transparently.
By accessing or using our Services, you agree to the collection and use of information in accordance with this Policy.
This Privacy Policy applies to all information collected through:
When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, operating system, referring and exit pages, pages viewed, and date and time of visits. This information is used in aggregate to analyze website traffic, improve user experience, and maintain the security of our Services. It is not linked to any personally identifiable information.
We use cookies and similar tracking technologies on our website. A cookie is a small data file placed on your device that helps us recognize returning visitors, maintain session information, analyze site usage, and deliver relevant content.
Types of cookies we may use:
You may disable cookies through your browser settings, though doing so may affect your ability to use certain features of the Services. Third-party cookies placed by our analytics or advertising partners are subject to those partners' own privacy policies.
We collect personal information that you voluntarily provide when you:
This information may include your name, email address, phone number, company name, job title, business financial information shared in the course of advisory services, and any other information you choose to provide.
When you make a purchase, payment information (credit card number, billing address, expiration date) is collected and processed by our third-party payment processors. Level 7 does not store your full payment card details on its own servers. Payment processing is subject to the privacy policies of our payment processors.
We may display testimonials or case references submitted by clients. By submitting a testimonial and accepting our Terms of Service, you consent to its use. To request removal of a published testimonial, contact us at [email protected].
We use the information we collect to:
By providing your phone number and using the Services, you consent to receive SMS and text messages from Level 7 Solutions LLC. These messages may include appointment confirmations, scheduling reminders, account and billing notifications, program updates, session links, marketing and promotional messages, opt-in and opt-out confirmations, and responses to webchat or support inquiries.
Message frequency varies based on your use of the Services and any marketing cadences in effect. Message and data rates may apply. Contact your wireless provider for details about your text plan or data plan.
Reply STOP to any SMS message to cancel. You will receive a final confirmation and no further messages will be sent unless you re-enroll. To re-enroll, sign up through the same channel used originally or contact us directly.
Reply HELP to any SMS message or contact [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of service delivery (such as customer service) is permitted. SMS opt-in data and consent records are excluded from all other data sharing categories and will not be shared with any third parties. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Carriers are not liable for delayed or undelivered messages. Level 7 is not responsible for failures caused by your wireless carrier or device.
Level 7 does not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We share personal information with trusted third-party service providers who assist us in operating our business and delivering the Services. These providers include payment processors, CRM and marketing platforms, video conferencing services, scheduling tools, community platforms, and analytics providers. Current platforms may include GoHighLevel (CRM and marketing automation) and Zoom (video conferencing), among others. Service providers are authorized to use your information only as necessary to perform services on our behalf and are contractually required to protect your data.
We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to: (a) comply with a legal obligation, subpoena, court order, or government request; (b) protect and defend the rights or property of Level 7; (c) prevent or investigate possible wrongdoing in connection with the Services; or (d) protect the personal safety of users of the Services or the public.
If Level 7 is involved in a merger, acquisition, asset sale, or reorganization, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Third parties who provide services or tools embedded in our platform may use their own cookies or tracking technologies, subject to their own privacy policies. We encourage you to review the privacy policies of any third-party sites or tools you use in connection with our Services.
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we delete or anonymize it in accordance with our standard data management practices. Payment and transaction records may be retained for longer periods as required by applicable tax and financial regulations.
We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Sensitive information transmitted to us is encrypted in transit using secure HTTPS protocols. Access to personally identifiable information is limited to personnel who require it to perform specific job functions.
No method of transmission over the internet or electronic storage is completely secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify affected users as required by applicable law.
The Services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. If you believe we may have collected information from a child under 13, contact us at [email protected].
Regardless of your location, you may:
To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law.
If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
To submit a CCPA/CPRA request, contact [email protected]. We may need to verify your identity before processing your request.
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with applicable privacy laws may have similar rights to access, correct, delete, and opt out of certain processing of their personal information. Contact [email protected] to submit a request. We will respond in accordance with applicable state law.
Some browsers transmit "Do Not Track" signals to websites. Our website does not currently respond to Do Not Track signals in a standardized way. We will update this Policy if our practices change.
We reserve the right to update this Privacy Policy at any time. For material changes, we will provide reasonable advance notice by posting the updated Policy on our website with a new effective date and, where appropriate, notifying you by email. Your continued use of the Services after changes become effective constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.
For privacy-related questions, data requests, or concerns:
Level 7 Solutions LLC
Privacy / Legal: [email protected]
Mailing Address: 75 Eglin Pkwy NE Unit 115A #3001, Fort Walton Beach, FL 32548
LEVEL 7 SOLUTIONS LLC
These Terms of Service ("Terms") are a legal agreement between Level 7 Solutions LLC, a Florida limited liability company ("Level 7," "we," "us"), and you ("you," "Client," "Member") governing your access to and use of our website(s), programs, community, content, assessments, tools, and services (collectively, the "Services").
By purchasing, accessing, or using the Services, you agree to these Terms.
Your purchase may include a checkout page, order form, invoice, proposal, or written agreement (each an "Order Form"). The Order Form governs the commercial terms for your specific purchase (including price, payment schedule, term length, renewal, minimum commitment, and any program-specific rules).
If there is a conflict between these Terms and an Order Form, the Order Form controls for that purchase.
You represent that:
Level 7 provides business advisory, coaching, and strategic support. Our Services may include:
No Professional Services. We are not a law firm, CPA firm, broker-dealer, investment advisor, or licensed valuation firm. We do not provide legal, tax, accounting, investment, brokerage, or regulated financial advice. You are responsible for engaging qualified professionals as needed.
You acknowledge:
You may receive access through one or more platforms (for example: community software, course portals, Zoom, email, spreadsheets). Access is granted only for the term you have purchased.
We may update program structure, session times, curriculum, community features, or delivery methods to improve quality or operations. We will make reasonable efforts to provide comparable value.
Unless explicitly stated in your Order Form, asynchronous/community support is not real-time support and does not include guaranteed response times.
You are responsible for maintaining the confidentiality of your account credentials. You agree not to share your login information or provide access to any portion of the Services to any third party. You are responsible for all activity that occurs under your account. You agree to notify Level 7 immediately at [email protected] if you suspect unauthorized use of your account. Level 7 will not be liable for any loss or damage arising from your failure to maintain account security.
By providing your phone number and using the Services, you consent to receive SMS and text messages from Level 7 Solutions LLC. These messages may include:
Message frequency varies based on your use of the Services and any marketing cadences in effect. Message and data rates may apply. Contact your wireless provider for details about your text plan or data plan.
You may cancel SMS messages at any time by replying STOP to any text message you receive from us. Upon receiving STOP, we will send a final confirmation message and will not send further SMS messages unless you re-enroll. To re-enroll, sign up through the same channel used originally or contact us directly.
If you experience issues with the SMS program, reply HELP to any message or contact us at [email protected].
Carriers are not liable for delayed or undelivered messages. Level 7 is not responsible for failures caused by your wireless carrier or device.
By purchasing, you authorize Level 7 (and our payment processors) to charge your payment method for all amounts due under these Terms and your Order Form, including recurring charges, any applicable Early Termination Fee, and any other amounts that become due pursuant to these Terms. This authorization remains in full force and effect until your Order Form is properly terminated in writing and all outstanding amounts are paid in full. Revocation of payment authorization does not relieve you of any payment obligations incurred under these Terms or your Order Form.
If your purchase is a subscription or recurring plan, it will auto-renew and you will be charged in advance on each billing cycle unless you cancel in accordance with your Order Form and these Terms.
If a payment is late or fails:
You acknowledge that access to the Services — including digital content, software licensing, onboarding services, proprietary frameworks, assessments, and intellectual property — is activated and delivered upon receipt of your initial payment. Because the Services are digitally delivered and made immediately accessible upon activation, all fees are earned by Level 7 upon activation and are non-refundable as stated in Section 8.2.
You are responsible for any applicable taxes, duties, or fees imposed by any governmental authority.
Cancellation rules depend on what you purchased and will be listed on your Order Form. Common structures include:
If your Order Form does not specify cancellation rules, you may cancel by written notice effective at the end of your then-current billing period.
All fees are non-refundable unless your Order Form explicitly states otherwise. This includes onboarding/setup fees, subscriptions, and program fees.
You agree not to initiate any chargeback, payment dispute, or reversal with your credit card issuer or financial institution for any fees properly authorized and charged under these Terms or your Order Form. You acknowledge that:
Any attempt to dispute or reverse a properly authorized charge constitutes a material breach of these Terms.
If you initiate a chargeback or payment dispute:
You authorize Level 7 to provide these Terms, your Order Form, payment records, access logs, onboarding confirmations, platform usage records, and any related communications to financial institutions, payment processors, or collections agencies as evidence in response to any dispute, chargeback, or collection proceeding.
If you initiate a chargeback during an active minimum commitment term specified in your Order Form, Level 7 may, at its discretion:
All proprietary frameworks, tools, content, assessments, templates, videos, and materials (including ACQYR, Jumpstart 12, Deep Dive 40, BVI, Profit Acceleration Roadmap, and related content) are owned by Level 7 or its licensors and are protected by intellectual property laws.
During your active term, we grant you a limited, revocable, non-exclusive, non-transferable license to use the materials only for your internal business use in connection with the Services.
You may not:
We reserve the right to revoke access for violations.
Level 7 respects the intellectual property rights of others and expects users of the Services to do the same. It is our policy to respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA") and, where appropriate, to terminate the accounts of users who are repeat infringers of intellectual property rights.
If you believe that your copyrighted work has been copied or used in a way that constitutes copyright infringement, submit a written notice to our designated copyright agent containing all of the following:
If you believe that material you submitted was removed in error, you may submit a written counter-notification to our designated copyright agent. Your counter-notification must include:
Pursuant to 17 U.S.C. § 512(f), any person who knowingly and materially misrepresents that material is infringing, or that material was removed by mistake or misidentification, may be subject to liability for damages, costs, and attorneys' fees incurred by the affected party.
Steven Holland
Level 7 Solutions LLC
75 Eglin Pkwy NE Unit 115A #3001
Fort Walton Beach, FL 32548
Email: [email protected]
Each party may receive confidential or proprietary information ("Confidential Information"). You agree to protect our Confidential Information, and we agree to protect yours, using reasonable care.
Confidential Information does not include information that is:
Confidentiality obligations survive termination for two (2) years, unless your Order Form states a different duration.
You may use the Services for lawful purposes only and in accordance with these Terms. The following activities are prohibited in connection with your access to or use of the Services, the website, any content, or any associated platforms:
Violation of this Section may result in immediate suspension or termination of your access to the Services, without refund, and may expose you to civil or criminal liability. Level 7 reserves the right, but not the obligation, to investigate and take appropriate legal or administrative action against any party that violates this Section.
You agree to:
We may remove content, restrict posting, or terminate access for violations, without refund.
If you submit content (messages, posts, files, metrics, recordings where permitted) you represent you have the rights to submit it.
You grant Level 7 a limited license to use submitted content solely to deliver and improve the Services, including internal training and quality control. We will not publicly disclose your confidential business information without permission, except as required by law.
We may use third-party platforms (payment processors, community tools, video conferencing, scheduling, analytics). Your use of those platforms may also be governed by their separate terms. We are not responsible for outages or issues caused by third parties.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED IMMEDIATELY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
LEVEL 7'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO LEVEL 7 IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
IN NO EVENT WILL LEVEL 7 BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR BUSINESS INTERRUPTION.
Some states do not allow certain limitations; in such cases, limits apply to the fullest extent permitted by applicable law.
You agree to indemnify and hold harmless Level 7 from claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
This does not apply to claims resulting from Level 7's gross negligence or willful misconduct.
These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles.
Before initiating arbitration, you agree to notify us in writing and attempt good-faith resolution for a period of at least thirty (30) days.
If not resolved informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by a single arbitrator under the rules of the American Arbitration Association, with proceedings conducted in Okaloosa County, Florida. Judgment on the arbitration award may be entered in any court of competent jurisdiction. The prevailing party shall be entitled to recover reasonable attorneys' fees, expert witness costs, and other expenses directly incurred in connection with the arbitration, unless the arbitrator determines otherwise for good cause.
ALL DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST LEVEL 7 ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. YOU HEREBY WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS ACTION ARBITRATION.
If a court of competent jurisdiction determines that this class action waiver is unenforceable as to a particular claim, that claim must be severed from arbitration and litigated in a court of competent jurisdiction; all remaining claims shall continue to be resolved by binding arbitration.
ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION AROSE. ANY CLAIM NOT FILED WITHIN THAT TIME IS PERMANENTLY WAIVED AND BARRED.
Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or Confidential Information, without waiving the right to arbitrate other disputes.
We may terminate or suspend access immediately if you:
Upon termination, Sections intended to survive (including payment obligations, IP restrictions, confidentiality, limitation of liability, indemnity, and dispute resolution) will survive.
We may update these Terms from time to time. The updated version will be posted with a new Effective Date. Continued use of the Services after changes become effective constitutes acceptance.
Level 7 Solutions LLC
Email: [email protected]
Mailing Address: 75 Eglin Pkwy NE Unit 115A #3001, Fort Walton Beach, FL 32548
Legal inquiries: [email protected]