LEVEL 7 SOLUTIONS LLC

TERMS OF SERVICE

Effective Date: January 29, 2026

These Terms of Service (“Terms”) are a legal agreement between Level 7 Solutions LLC, a Florida limited liability company (“Level 7,” “we,” “us”), and you (“you,” “Client,” “Member”) governing your access to and use of our website(s), programs, community, content, assessments, tools, and services (collectively, the “Services”).

By purchasing, accessing, or using the Services, you agree to these Terms.

1) Order Form Controls

Your purchase may include a checkout page, order form, invoice, proposal, or written agreement (each an “Order Form”). The Order Form governs the commercial terms for your specific purchase (including price, payment schedule, term length, renewal, minimum commitment, and any program-specific rules).

If there is a conflict between these Terms and an Order Form, the Order Form controls for that purchase.

2) Eligibility and Authority

You represent that:

  • You are at least 18 years old.

  • If purchasing on behalf of a company, you have authority to bind that company.

  • You will provide accurate contact and payment information.

3) What We Provide (Advisory Services Only)

Level 7 provides business advisory, coaching, and strategic support. Our Services may include:

  • Group coaching calls, workshops, and implementation cadence

  • Community access (peer discussion + periodic participation)

  • 1:1 advisory calls (when included)

  • Proprietary diagnostics and frameworks (including ACQYR, Jumpstart 12, Deep Dive 40, Business Value Index (BVI), Profit Acceleration Roadmap, and related tools/materials)

  • Templates, trackers, and educational resources

No Professional Services. We are not a law firm, CPA firm, broker-dealer, investment advisor, or licensed valuation firm. We do not provide legal, tax, accounting, investment, brokerage, or regulated financial advice. You are responsible for engaging qualified professionals as needed.

4) No Guarantees; Results Vary

You acknowledge:

  • Business outcomes are influenced by factors outside our control.

  • We do not guarantee results, revenue, profit, valuation, funding, acquisitions, or any specific outcome.

  • Any examples, case references, or projections are illustrative and not promises.

5) Accounts, Access, and Program Delivery

5.1 Access

You may receive access through one or more platforms (for example: community software, course portals, Zoom, email, spreadsheets). Access is granted only for the term you have purchased.

5.2 Availability and Changes

We may update program structure, session times, curriculum, community features, or delivery methods to improve quality or operations. We will make reasonable efforts to provide comparable value.

5.3 Asynchronous Support Is Not Live Chat

Unless explicitly stated in your Order Form, asynchronous/community support is not real-time support and does not include guaranteed response times.

6) Payments, Auto-Renewal, and Billing

6.1 Payment Authorization

By purchasing, you authorize us (and our payment processors) to charge your payment method for all amounts due, including recurring charges where applicable.

6.2 Recurring Billing / Auto-Renewal

If your purchase is a subscription or recurring plan, it will auto-renew and you will be charged in advance on each billing cycle unless you cancel in accordance with your Order Form and these Terms.

6.3 Late Payments; Suspension

If a payment is late or fails:

  • We may retry charges and/or request updated payment information.

  • We may suspend access to Services until your account is current.

  • Late balances may accrue a finance charge of 1.5% per month (or the maximum allowed by law, if lower), plus reasonable collection costs.

6.4 Taxes

You are responsible for any applicable taxes, duties, or fees imposed by any governmental authority.

7) Cancellation, Minimum Commitments, and No Refunds

7.1 Cancellation Rules

Cancellation rules depend on what you purchased and will be listed on your Order Form. Common structures include:

  • Month-to-month subscriptions: cancel anytime before the next billing date to avoid the next charge.

  • Minimum-term programs (example: 6 months): you are responsible for all payments due through the minimum term.

  • Annual or long-term engagements: may require advance written notice (example: 45 days) prior to the renewal date.

If your Order Form does not specify cancellation rules, you may cancel by written notice effective at the end of your then-current billing period.

7.2 No Refunds

All fees are non-refundable unless your Order Form explicitly states otherwise. This includes onboarding/setup fees, subscriptions, and program fees.

7.3 Chargebacks

You agree not to initiate chargebacks without first contacting us to resolve the issue. If you file a chargeback in violation of these Terms, we may suspend access and you will be responsible for reasonable costs we incur responding to the dispute.

8) Intellectual Property and License

8.1 Our IP

All proprietary frameworks, tools, content, assessments, templates, videos, and materials (including ACQYR, Jumpstart 12, Deep Dive 40, BVI, Profit Acceleration Roadmap, and related content) are owned by Level 7 or its licensors and are protected by intellectual property laws.

8.2 Limited License to You

During your active term, we grant you a limited, revocable, non-exclusive, non-transferable license to use the materials only for your internal business use in connection with the Services.

8.3 Restrictions

You may not:

  • Copy, reproduce, distribute, sell, sublicense, or publicly share our materials

  • Record sessions where prohibited

  • Use our materials to create competing products, courses, or advisory programs

  • Remove proprietary notices

We reserve the right to revoke access for violations.

9) Confidentiality

9.1 Confidential Information

Each party may receive confidential or proprietary information (“Confidential Information”). You agree to protect our Confidential Information, and we agree to protect yours, using reasonable care.

9.2 Exceptions

Confidential Information does not include information that is:

  • Publicly known through no breach

  • Independently developed without use of Confidential Information

  • Received lawfully from a third party without restriction

  • Required to be disclosed by law (with notice where permitted)

9.3 Survival

Confidentiality obligations survive termination for two (2) years, unless your Order Form states a different duration.

10) Community Guidelines and Acceptable Use

You agree to:

  • Be respectful and professional

  • Not harass, demean, or disrupt the community or calls

  • Not solicit members for competing services without written permission

  • Not share other members’ confidential information

  • Not post unlawful, infringing, or harmful content

We may remove content, restrict posting, or terminate access for violations, without refund.

11) Your Content and Permissions

If you submit content (messages, posts, files, metrics, recordings where permitted) you represent you have the rights to submit it.

You grant Level 7 a limited license to use submitted content solely to deliver and improve the Services, including internal training and quality control. We will not publicly disclose your confidential business information without permission, except as required by law.

12) Third-Party Tools and Platforms

We may use third-party platforms (payment processors, community tools, video conferencing, scheduling, analytics). Your use of those platforms may also be governed by their separate terms. We are not responsible for outages or issues caused by third parties.

13) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

  • WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED IMMEDIATELY.

14) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • LEVEL 7’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO LEVEL 7 IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

  • IN NO EVENT WILL LEVEL 7 BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR BUSINESS INTERRUPTION.

Some states do not allow certain limitations; in such cases, limits apply to the fullest extent permitted.

15) Indemnification

You agree to indemnify and hold harmless Level 7 from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from:

  • Your misuse of the Services or materials

  • Your violation of these Terms

  • Your violation of law

  • Your infringement of third-party rights
    This does not apply to claims resulting from Level 7’s gross negligence or willful misconduct.

16) Dispute Resolution; Arbitration; Governing Law

16.1 Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles.

16.2 Informal Resolution First

Before initiating arbitration, you agree to notify us in writing and attempt good-faith resolution.

16.3 Binding Arbitration

If not resolved, any dispute will be resolved by binding arbitration in Broward County, Florida, and judgment on the award may be entered in any court of competent jurisdiction.

16.4 Injunctive Relief

Either party may seek injunctive relief in court to protect intellectual property or Confidential Information.

17) Termination

We may terminate or suspend access immediately if you:

  • Fail to pay amounts due

  • Breach these Terms

  • Engage in harmful, abusive, or unlawful conduct

Upon termination, Sections intended to survive (including payment obligations, IP restrictions, confidentiality, limitation of liability, indemnity, and dispute resolution) will survive.

18) Changes to These Terms

We may update these Terms from time to time. The updated version will be posted with a new Effective Date. Continued use of the Services after changes become effective constitutes acceptance.

19) Contact

Level 7 Solutions LLC
Email: support@level7solutions.co
Mailing Address: 75 Eglin Pkwy NE Unit 115A #3001 Fort Walton Beach, FL 32548